Overview

When you purchase a software license from Gumbo, you receive a permanent authorization code that allows the software to run on the licensed system. For all licenses, the permanent authorization code is specific to the release of our software. For a system wide license, the permanent authorization code is specific to your system serial number and processor group. For a partition only license, the permanent authorization code is specific to your system serial number, partition number, and maximum processor capacity. In practice, permanent means "until you upgrade your current system and one of these items changes". This page describes our upgrade policy.

Summary

The following summarizes our upgrade policy.

Maintenance Services

When you purchase a software license from Gumbo the first year of maintenance services is included. When maintenance services are about to expire, you will receive a notice and the opportunity to renew them.

While a software license from Gumbo is covered by maintenance services, a new permanent authorization code is a "no charge" item. A new permanent authorization code will not be issued for licenses that are not covered by maintenance services.

For a system wide license, you will need a new permanent authorization code when transferring a license to a new system serial number and may need a new permanent authorization code when upgrading the same system to a new processor group. For a partition only license, you will need a new permanent authorization code when transferring a license to a new system serial number. You also will need a new permanent authorization code when transferring a license to a different partition number within the same system or when increasing maximum processor capacity of the licensed partition number.

If you need a new permanent authorization code and the license is not covered by maintenance services, you must purchase a one-year renewal. The year commences from the date that an invoice is issued. You are not required to pay for the period that coverage was lapsed.

Processor Group Changes

Processor group changes do not affect partition only licenses.

For system wide licenses, most of our products follow IBM's® tier pricing scheme which is based on "processor groups". Since each processor group encompasses multiple hardware models and different configurations of specific models, not all "upgrades" involve a change in processor group. For example, upgrading from a model 510 to a model 730 (2068/1506) does not involve a processor group change since both of these machines fall in the P30 processor group. In the case of a model change within a processor group, there is no change in the permanent authorization code required to run our tier based products. The permanent authorization code for a model 510 is the same as that for a model 730 (2068/1506), as long as the serial number remains the same.

When your system upgrade involves a change in processor groups there are two cases, moving up to a larger processor group (for example moving from a P20 to a P30) or moving down to a smaller processor group (for example moving from a P30 to a P20). These cases are handled differently.

When moving up to a larger processor group, you can transfer an existing Gumbo software license to the new processor group by paying a processor group charge and obtaining a new permanent authorization code from us. A processor group charge is calculated as the difference in price between the old and new processor group on the current price sheet for the product.

When moving down to a smaller processor group, you can transfer an existing Gumbo software license to the new machine. Your permanent authorization code for the old larger processor group will also authorize the new smaller processor group. You do not pay a processor group charge.

When moving down to a smaller processor group you face an additional choice. You can continue to maintain the license at its original processor group and avoid a future processor group charge if you move back up to the larger processor group. Alternately, you can reduce the license to the new, smaller, processor group and thus reduce maintenance charges. However if you again move to a larger processor group you will face a processor group charge based on the smaller processor group.

Processor Capacity Changes

Processor capacity changes do not affect system wide licenses.

For partition only licenses, if you increase the maximum processor capacity within the partition you will need a new permanent authorization code and a processor capacity charge applies. A processor capacity charge is calculated as the difference in price between the old and new maximum processor capacity based on the current price sheet for the product.

Decreasing the maximum processor capacity within a partition requires no action. The same permanent authorization code will also authorize the new smaller capacity and you do not pay a processor capacity charge.

Temporary Authorization

When our products are properly licensed and authorized on a system they will automatically generate and install a temporary authorization code granting a grace period when the system is upgraded. If the serial number remains the same, a 90-day grace period is granted. If the software is copied to a system with a different serial number, a 30-day grace period is granted. This feature provides you time to contact us to get a new permanent authorization code while maintaining uninterrupted usage of the software.

The temporary authorization feature is also useful for hot site authorization during disaster recovery procedures.

Product Specific Upgrade Information

System Wide License
Product Name What Changed? New
Authorization
Code Needed
Processor
Group
Charge
Spool-a-Matic
SpoolMail
Excel-erator
Gumbo Mail
Dicer
Report Manager
Serial Number Only *YES *NO
Serial Number & Larger Processor Group *YES
Larger Processor Group Only
Serial Number & Smaller Processor Group *NO
Smaller Processor Group Only *NO
Report Designer Serial Number Only *YES *NO
Serial Number & Processor Group
Processor Group Only *NO
Partition Only License
Product Name What Changed? New
Authorization
Code Needed
Processor
Capacity
Charge
Spool-a-Matic
SpoolMail
Excel-erator
Gumbo Mail
Dicer
Report Manager
Serial or Partition Number Only *YES *NO
Serial or Partition Number & Larger Processor Capacity *YES
Larger Processor Capacity Only
Serial or Partition Number & Smaller Processor Capacity *NO
Smaller Processor Capacity Only *NO
Report Designer n/a - partition only license not available n/a n/a

Prices (USD)

System Wide License (all partitions)
IBM i
Processor
Group
Product Name
Report Manager Spool-a-Matic
SpoolMail
Excel-erator
Dicer
Gumbo Mail Report Designer
OTC Mnt OTC Mnt OTC Mnt OTC Mnt
P05 $995 $150 $695 $105 $495 $75 $1,700 $350
P10 $1,395 $210 $995 $150 $695 $105
P20 $2,395 $360 $1,695 $255 $1,195 $180
P30 $3,995 $600 $2,795 $420 $1,995 $300
P40 $5,995 $900 $4,195 $630 $2,995 $450
P50 $7,995 $1,200 $5,595 $840 $3,995 $600
P60 $9,995 $1,500 $6,995 $1,050 $4,995 $750
Partition Only License (one partition)
Price Component Product Name
Report Manager Spool-a-Matic
SpoolMail
Excel-erator
Dicer
Gumbo Mail Report Designer
OTC Mnt OTC Mnt OTC Mnt OTC Mnt
Base per partition $895 $135 $625 $94 $445 $67 n/a n/a
Add per processor $1,000 $150 $700 $105 $500 $75
Notes:
 
  1. OTC - One time charge to purchase a license.
  2. Mnt - Annual maintenance fee for years after the first, which is included in the OTC.
  3. The smallest unit of processor capacity is .1 (one tenth). For example, round 1.43 up to 1.5.
  4. Example Gumbo Mail partition only license: 1 partition with 1.43 processors OTC = $1,195 = $445 + 1.5 X $500.